ICI Training Policies
ICI staff will determine whether weather conditions warrant canceling a training session. To find out, call (617) 287-4390 after 6:00 a.m. on the day of the workshop. If a session is cancelled prior to the actual day of the training, every effort will be made to contact participants by telephone and email. Every effort will be made to reschedule the training. If the session is not rescheduled or a participant cannot attend the rescheduled session, all fees will be refunded.
Training fees will be refunded for cancellations up to one week prior to the training. After this time fees are non-refundable. Substitutions are allowed; ICI should be notified at least two business days prior to the event. If you must cancel after the refund period, please contact ICI so that the trainer will know how many participants to expect.
In an effort to make our training accessible for everyone, ICI has a fragrance-free policy. Anyone who attends a ICI-sponsored event is asked to refrain from using fragrances such as perfumes, after-shave lotions, and colognes, and to minimize their use of other strongly scented products such as scented lotions, hair care products, and strongly scented laundry products.
ICI makes every effort to ensure that all events are fully accessible. Spaces chosen are accessible, and every effort is made to have accommodations in place for people who request them. Please request accommodations at least three weeks before the event.
Registrations for in-person training must be received three weeks before the start of the event. The registration deadline for online training is one week after the start of the course. After these deadlines, feel free to contact Drew Glazier to inquire whether space is still available: email@example.com, 800/720-2396 (toll-free voice).